License 123 - Ripped off by a License123.com when sold me 6 biz licenses that I now know did not need!
If you are a small business owner and are in the process of finding a company that will help you obtain business licenses or permits be careful who you go with! I contacted License123.com for my biz licenses BIG MISTAKE!
I was told in the very first sale call that I needed 6 licenses. For the record, I had informed the sale rep that already had some like my: Food Managers Certificate, Company formation LLC, Sales Permit TX and Tax Subchapter and he still insisted that I still needed to 6. I was charged $695 for 6 licenses NOW I know did not need and funny thing the sales rep told me that he couldn't disclose the name of the licenses before purchasing them. It took me 20 days to get and many emails to finally get the name of the licenses they charged me for.
To my surprised they charged for the ones I already told me I had! I called the manager and he was very rude, he cut me off, didn't really let me explained myself and had the nerve to tell me that I had wasted their time and not explaining myself correctly from the beginning! what a joke! Not only they sold me more things that I didn't need on purpose, but they have a very poor trained staff that had no idea what they were doing.
Trying to get me a DBA when I already had an LLC. They even sent me an email letting me know that an inspector would come by to inspect my location on Wednesday and to my surprise the inspector shows up on a Tuesday. Very disorganize company. A bunch of amateurs.
They lied to me by selling me more licenses than I needed. The manager was rude to me.
The staff has no training what so ever and to make matters worse they won't even refund my full amout of $695! Bunch of thieves!
Monetary Loss: $695.